Check for a spare key (neighbor, roommate, landlord).
Contact building management or landlord — they typically have authorized access.
Call a licensed, insured locksmith and be ready to show proof of ownership (ID, lease, utility bill).
Contact Hangfat Metal support if this is a Hangfat product and you need owner-recommended procedures or parts. I can draft the message for you.
If there’s an emergency (someone in danger) call local emergency services immediately.
Photo ID showing your name.
Proof of residency/ownership (lease, mortgage statement, utility bill).
Photos of the door/handle if available (model/brand info helps).
Purchase receipt or serial number (if applicable).
Phone number to reach you during service.
Leave a trusted spare key with a neighbor, friend, or nearby family.
Install a secure combination lockbox for emergency access.
Consider a smart lock that allows remote codes or temporary access for guests.
Keep a photo of your lock/handle model and purchase info in a secure notes app for quick reference.
Maintain the handle/lock (tighten set screws, replace batteries in smart locks) to reduce failures.
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